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PRIVACY AND SECURITY POLICY

PRIVACY AND SECURITY POLICY

All the services provided in our store and Newzone Spor Dunyasi Dış Tic. Inc.  registered at “Mahmutbey mah. 2406 sk. No: 36 Bağcılar Istanbul” address belongs to our company and operated by our company.

Our company may collect personal data for various purposes. The following describes how and by using which method the personal data are collected, how they are protected.

By filling the various forms and questionnaires on our Membership page or Store, some personal information (such as name-surname, company information, phone, address or e-mail addresses) of the members are collected by our Store due to the nature of the business.

Our company may, from time to time, send campaign information, information about new products, and promotional offers to its customers and members. Our members can make choices regarding these choices about whether or not to receive such information while becoming a member, then, after logging in, they can change this selection in the account information section or they can make a notification via the link in the information message they receive.

During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope determined by the “User Agreement” we conclude with our Members.

Our company registers and uses the IP address of its members in order to identify problems related to the system and to quickly resolve any problems or disputes related to the service provided. IP addresses can also be used to generally identify users and collect comprehensive demographic information.

Our company may use the information requested for the purpose of direct marketing by itself or the people with whom it cooperates, except for the purposes and scope specified by the Membership Agreement. Personal information can also be used to contact the user when necessary. The information requested by our company or the information provided by the user or the information related to the transactions made through our Store, can be used by our company and the people with whom it cooperates, except for the purposes and scope specified by the “Membership Agreement”, in various statistical evaluations, database creation and market research without disclosing the identity of our members. Our company  undertakes that it will strictly keep confidential information private and confidential, by accepting it as a secret confidentiality obligation, and it will take  all necessary precautions and  to ensure and maintain confidentiality, prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party.

 

CREDIT CARD SECURITY

The security of credit card holders, who shop on our shopping sites, is kept in the forefront. Your credit card information is not stored our system in any way. There are two things you should pay attention to, in order to understand that you are on a secure site when you start the process of transactions. One of them is a key or lock symbol on the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales process and in the direction of your order. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and delivered to the relevant bank for questioning, regardless of our shopping sites. If the card availability is approved, shopping process continues.  Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment / invoice / delivery address information of orders placed by credit card online is checked by our company against Credit Cards Fraud. Therefore, the accuracy of financial and address / telephone information must first be verified in order for customers who place orders from our shopping sites for the first time to reach the procurement and delivery stage. Contact with the holder of the credit card or the bank the card belongs to may be contacted, if necessary, for the control of this information. Only you can access and change all the information you provided while becoming a member. It is impossible for others to access and change information about you if you protect your member login information securely. For this purpose, movements are kept within 128 bit SSL security area during membership transactions. This system is an international encryption standard that cannot be cracked.

Internet shopping sites that have an information line or online customer service and that include clear address and telephone information are preferred today. In this way, you can get detailed information about all the issues you have in mind, and you can get healthier information about the reliability of the company that provides online shopping services. Note: We recommend that you pay attention to the company’s full address and telephone on Internet shopping sites. If you are going to shop, make a note of the entire phone / address information of the store where you bought the product before making your purchase. Confirm by phone before shopping if you do not trust. All information about our company and location of our company are stated in all our online shopping sites.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send us by using credit card mail-order method will be stored by our company according to the principle of confidentiality. Such information is kept for 60 days against possible objections regarding the cash withdrawals from the credit card and then they are destroyed. In the case  when any monies  other than the mail-order form approved by you, which you send to us for the price of the products you order, is withdrawn from your card, you can naturally object to the bank and prevent it from being paid.

 

THIRD-PARTY WEB SITES AND APPLICATIONS

Our store can provide link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on the site of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this Agreement relate only to the use of our Store, not to third party websites.

 

EXCEPTIONAL CASES

Our company may disclose information about the users to third parties, other than the provisions of this “Privacy Policy”, in the following limited circumstances.

These situations that are limited in number are as follows:

  1. To comply with the obligations imposed by the applicable legal rules, Law, Decree Law, Regulation etc. issued by the competent legal authority.
  2. In order to fulfill and implement the requirements of the “Membership Agreement” and other agreements that our store has concluded with users.
  3. When information is requested about the users for the purpose of conducting a research or investigation conducted duly by the competent administrative and judicial authority;
  4. When it is necessary to provide information to protect users’ rights or security.

 

EMAIL SECURITY

Never write your credit card number or passwords in the e-mails you will send to our store’s Customer Service regarding any order. The information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred by your e-mails under any circumstances.

 

BROWSER COOKIES

Our company can obtain information about the users who visit our store and the use of the website of the users by using a technical communication file (Cookie-Cookies). The said technical communication files are small text files that a website sends to the browser of the user to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing the status and preferences about the site. The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to dynamically generate advertising and content from user-designed user pages. The technical communication file is not designed to receive data or any other personal information from the main memory or e-mail. Most browsers were originally designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or that the technical communication file is notified when it is sent.

Our company may change the terms of this “Privacy Policy” at any time by posting it on the site or by sending an e-mail to the users or posting on its own site. If the provisions of the Privacy Policy are changed, it becomes effective on the date of publication.

For any questions and suggestions regarding our privacy policy, you can send an email to info@picnicco.com.tr. You can reach our contact information below.